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OMNICHANNEL INBOX

One inbox. Better teamwork.
Respond faster from one workspace

Bring WhatsApp, Telegram, Messenger, Instagram, Email and Chat Widget messages into one workspace. Organize conversations, use saved replies and shared resources, and coordinate your team for smooth customer service

Multi-channel aggregationSession classification managementSpeech skills and material callingTeam division of labor and collaboration
SalesQuicklyUnified session workbench
Accessed Not assigned Ended
Elodie

Hi, I want to know more about your product.

Sarah · European Sales GroupProduct consultationTo be followed up
Katū ยินดี

ขอทราบรายละเอียดสินค้าเพิ่มเติม

Alex · Asia Pacific Sales GroupProduct consultationTo be followed up
Slamet

Apakah produk ini tersedia?

Mia·Customer Service GroupProduct consultationTo be followed up
Phạm Thu Hà

Tôi muốn xem bảng màu.

Leo · Asia Pacific Sales GroupProduct consultationTo be followed up
Juan dela Cruz

Could you send me the catalog?

Emma · Global Sales GroupProduct consultationTo be followed up
Elodie
Customer avatar

Hi, I want to know more about your product.Hello, I would like to know more about your products.

Customer service avatar

Certainly. Which product are you interested in?Of course, which product are you paying attention to?

Customer avatar

Could you send me your product catalog?Can you send me a product catalog?

Sarah assigns client toAlex Reception
Word skills libraryPublic discourse library

Enter a message here, supporting text, pictures, voice and files...

CONNECTED CHANNELS

Multi-channel aggregation, centralized processing of customer messages

Gather customer messages scattered on different platforms into one workbench without switching back and forth, making each reply more timely and efficient

  • Unified access
  • Message concentration
  • Clear source
  • Focus on communication
WhatsApp
Telegram
Messenger
Instagram
Email
Chat Widget
Omnichannel communicationMulti-channel customer messages · Centralized processing
AccessedNot allocatedEnded
ElodieWhatsApp ·Online
Today 10:36
Customer avatar

Hi, I want to know more about your product.Hello, I would like to know about the product

Reception staff avatar

Certainly. Which product are you interested in?Of course, which product are you paying attention to?

Customer avatar

Could you send me your product catalog?Can you send me a product catalog?

Enter message here…Send
ORGANIZED CONVERSATIONS

Conversation classification management, daily communication is more orderly

Classify conversations according to business needs, help members organize customer communications, find conversations more conveniently, and arrange follow-up processing

  • Custom classification
  • Quick screening
  • Batch marking
  • Follow up in an orderly manner
Session ViewOrganize customer communication according to business needs
Accessed 5Not allocated 9EndedAll 21
Elodie

Hi, I want to know more about your product.

Sarah · European Sales Group
High intentionClothing wholesaleFrom advertising
Katū ยินดี

ขอทราบราคาและรายละเอียดสินค้าเพิ่มเติม

Alex · Asia Pacific Sales Group
New product consultationThailandTo be quoted
Slamet

Apakah produk ini tersedia untuk grosir?

Mia·Customer Service Group
Old customersSample procurement
Phạm Thu Hà

Tôi muốn xem bảng màu và kích thước.

Leo · Asia Pacific Sales Group
Size consultationTo be followed up
Juan dela Cruz

Could you send me the latest product catalog?

Emma · Global Sales Group
Product CatalogTo be quoted
Lena Fischer

Danke! Ich möchte die verfügbaren Größen bestätigen.

Sarah · European Sales Group
Size confirmationNew customers
Create view
+ Add filter conditions
Aggregate conversations based on conditions to make follow-up more focused
Visible range
Cancel
READY-TO-USE CONTENT

Words and materials can be called at any time to reduce repeated editing

Commonly used replies are stored in the vocabulary library, and product information is classified into the material library.
One-click call during communication to make the reply efficient and accurate

  • Word skills library
  • Material library
  • One-click call
  • Efficient reply
Public discourse library+ Add words
Talking titleSpeaking contentClassification
Material libraryProduct information shared by the teamUpload material
NameFile typeFormat
TEAM COLLABORATION

Teamwork makes customer docking and division of labor clearer

Assign customers with clear responsible persons, combine roles and authority configuration, and follow up and collaborate more orderly

  • Customer Allocation
  • Member role
  • Permission configuration
  • Collaboration is orderly
Client Session · Elodie
Customer Elodie
ElodieWhatsApp · Product Inquiries
High intention

If I want to know more about the product plan and purchase quotation, can I arrange for a dedicated person to connect with me?

docking membersSarah
Assign customersClear contact members and continue to follow up with customers
Member roles and permissions
SarahEuropean Sales GroupSales Member
Operation authority
View and reply to conversations
Manage clients assigned to yourself
Calling words and materials
Configure work scope according to job responsibilities
START GROWING TODAY

Centralize customer messages and make every reply more efficient

Experience SalesQuickly today for more efficient customer communication and management