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Close to daily work
Designed around reception, data calling and follow-up handover, common operations can be connected more naturally.
Connect every communication
Make global customer service simpler
Let the overseas team's multi-channel messages, cross-language communication and customer follow-up be connected in an orderly manner in one workbench
Cross-language communicationMulti-channel receptionTeam Collaboration
Make communication less switching
Let the service have more understanding
Overseas customers contact the team through different channels, use different languages, and bring different problems. News is scattered across multiple platforms, information needs to be searched repeatedly, and colleagues who take over have to re-understand the previous situation - these small obstacles will continue to increase the burden of daily reception.
SalesQuickly hopes to connect these links: use unified conversations to centrally process messages, use AI translation to help understand customers, use enterprise knowledge base to support responses, and then use customer data and internal notes to retain follow-up context.
We believe that the value of tools lies in helping the team understand customers more clearly and connect each service more smoothly.
What are we doing
Let reception, understanding and follow-up be naturally connected
Put together common capabilities around the actual work of customer communication.
One inbox. Better teamwork.
Centrally process customer messages that have been accessed through channels, organize conversations by view, and receive them collaboratively by team members.
Language is understandable and knowledge can be called
Comparing the original text with the translated text, combined with the enterprise knowledge base to assist in answering, makes cross-language communication clearer.
The background is reserved and the follow-up is based on
View customer profiles in chat, continuing communication context through tags, internal notes, and access history.
Elodie MartinWhatsApp · Sarah ReceptionCustomer Information
France · Pariselodie.martin@example.comProduct catalog sent
Style and purchase quantity to be confirmed
Style and purchase quantity to be confirmed
Performance is observable, optimization has direction
Check service performance through reception, channels, members and multi-dimensional reports to provide reference for daily adjustments.
Starting from real business, making tools that the team can use
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AI and artificial intelligence each have their own strengths
Let AI assist in translation and FAQs, and the team will continue to handle requirements that require further judgment.
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Pay attention to information and authority boundaries
Protect daily business information through customer data isolation, encrypted transmission and member rights management.
Let’s talk about your business
Start with real team communication scenarios
Whether it's a buyer asking for payment or multiple rounds of purchasing inquiries, let's learn about the customer reception and follow-up methods that suit you.