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This "User Service Agreement" (hereinafter referred to as the "Agreement") is an agreement on the rights and obligations entered into between you and SalesQuickly (hereinafter referred to as the "Platform" or "we") regarding the downloading, installation and use of the "SalesQuickly" software (hereinafter referred to as the "Software").
Before registering, please be sure to read carefully and fully understand the terms of this agreement. If you have any objections to the agreement, please do not register or use this platform. Once you complete the registration, you are deemed to have fully understood and agreed to accept all the terms of this agreement.
This agreement can be updated by us at any time, and the updated agreement terms will take effect immediately after being published on the official website without further notice. If you do not accept the revised terms, please stop using this service immediately; your continued use will be deemed to have accepted the revised agreement.
1. Service content
1.1 Service scope: This platform provides services such as multi-channel account management, message translation, customer management, data statistics, and AI intelligent question and answer. We have the right to change and adjust the service content at any time based on the actual situation, and will notify users through appropriate means.
1.2 Paid services: This platform includes free and paid services. The specific prices and preferential policies are subject to the official website pricing page. We reserve the right to adjust the charging standards, and the adjusted prices will take effect after being announced on the official website.
1.3 Geographical restrictions: Affected by the network control policies of some countries, this platform prohibits access by IP users outside the service scope, and prohibits any marketing and promotion activities to users outside the service scope.
2. User account
2.1 Registration qualifications: You must be over 18 years old, or reach the legal age to sign a valid contract in your jurisdiction. Persons under the age of 18 must obtain the consent of their parents or guardians before using this platform.
2.2 Account registration: You need to provide true, accurate and complete registration information, including a valid email address. If the security of your account is reduced due to providing false information, you will be responsible for the relevant risks. Your personal information will be collected and used in accordance with the Privacy Policy.
2.3 Account Responsibility: You are fully responsible for all actions under your registered account, including any content you upload or transmit and the resulting consequences. You should make your own judgment on the content of this platform and bear the risk of use, and we do not assume any responsibility for this.
2.4 Untrue account information: If the personal information you provide is untrue, inaccurate, illegal, or the published content violates this Agreement or laws and regulations, we have the right to suspend or terminate your service. If you have objections to the processing, you can appeal to us and we will provide feedback after review.
2.5 Account permissions: The ownership of this platform belongs to us. After you complete the purchase, you obtain the right to use it. This right to use can only be used by the initial purchaser. It is not allowed to be given away, borrowed, rented, transferred or sold. Due to business needs, we have the right to reclaim the account.
2.6 Information deletion: You can change or delete the personal information and content in your account, but the relevant information cannot be recovered after deletion, and you need to bear the risk yourself.
2.7 Violation handling: If you violate this agreement, we have the right to interrupt or terminate the service after notification, and reserve the right to withdraw the account and pursue legal liability.
Three, usage specifications
3.1 Self-responsibility: You bear full responsibility for the use of this platform (including any content transmitted) and the resulting consequences. If you find that others are using this service in violation of regulations, you are welcome to report the complaint and we will handle it as agreed.
3.2 Refund instructions: If you have any objection to the content or modification of this agreement, you may choose to give up using it. This platform will not support refund applications initiated due to force majeure and other exemption reasons.
3.3 Prohibited behaviors: You are not allowed to use this platform to engage in the following behaviors:
(1) Submit or publish false information, or steal the identity of others;
(2) Force others to follow, click on links or share information;
(3) Fabricate facts, conceal the truth, mislead or deceive others;
(4) Use technical means to create fake accounts in batches;
(5) Engage in any illegal and criminal activities;
(6) Produce and disseminate tools or methods related to the above behaviors;
(7) Other behaviors that violate laws and regulations, infringe on the rights of others, or interfere with the normal operation of the platform.
3.4 Content Responsibility: You bear full legal responsibility for the authenticity, legality, accuracy, etc. of the information transmitted. If your content causes damage to us or a third party, you shall compensate us in accordance with the law.
3.5 Advertising display: This service may contain advertisements. You agree to receive advertisements from us and third-party partners during use. Losses arising from third-party advertising products/services will be resolved between you and the third party, and we do not assume any responsibility.
3.6 Service adjustment: We reserve the right to change, suspend, restrict, terminate or withdraw some or all services at any time due to business development needs without further notice.
4. Intellectual Property Rights
4.1 Platform content intellectual property rights: The intellectual property rights of the content provided in this service (including web pages, text, pictures, audio, videos, charts, etc.) are owned by us, except for content for which you have legally obtained intellectual property rights before using this service.
4.2 Software intellectual property rights: The copyright, patent rights and other intellectual property rights of the software on which this service relies are owned by us.
4.3 Trademark logo: The copyright or trademark rights of the graphics, text and combinations involved in this service, as well as the "SalesQuickly" logo belong to us. You may not display, use or otherwise process in any way without our written consent.
4.4 Rights protection: The above intellectual property rights are protected by law. You may not use or create related derivative works in any form without our written permission or the relevant advertisers.
Five, breach of contract handling
5.1 Violation handling: If we discover or receive a report that you violate this agreement, we have the right to review and delete relevant content at any time without notice, and impose penalties such as warnings, function bans, and equipment bans according to the severity of the case, and notify you of the results.
5.2 Appeal mechanism: Users who have been banned due to violations can contact customer service to inquire about the ban period. The function will be automatically restored after the ban expires. You can submit an appeal, and we will make a reasonable judgment on our own whether to change the penalty measures.
5.3 Legal liability: We have the right to take appropriate legal actions against violations of laws and regulations and report to relevant departments in accordance with laws and regulations. The relevant legal responsibilities shall be borne by you.
5.4 Compensation obligation: You shall compensate us and our cooperative companies and affiliated companies for all losses caused by third-party claims (including reasonable attorney fees) due to your violation of this agreement.
6. Disclaimer
6.1 Force majeure: If the service is interrupted due to force majeure (including but not limited to natural disasters, wars, unrest, government actions, etc.), we will try our best to repair it within a reasonable range, but we are exempt from liability to the extent permitted by law.
6.2 Internet risk: This service may be affected by network service quality, hacker attacks, computer viruses, system instability and other factors. You should strengthen information security protection. We are not responsible for losses caused by such risks.
6.3 Service interruption: We do not assume any responsibility for service interruption or failure to meet user requirements due to technology, network, communication lines, etc.
6.4 Third-party behavior: We are not responsible for any misleading, deceptive, defamatory, harassing and other information from others encountered during the use of this service, and we are not responsible for the resulting losses.
6.5 Maintenance and overhaul: We are not responsible for service interruptions caused by regular or irregular maintenance of platform equipment.
6.6 Monitoring obligations: We have the right to deal with illegal content, but this right does not constitute our obligation, and we are not responsible for failure to discover and handle it in time.
6.7 Free service exemption: We are not responsible for quality defects and resulting losses in free services and gifted products or services.
6.8 Liability limit: In any case, our total liability to you shall not exceed the service fee (if any) paid by you to us.
We are not responsible for any indirect, consequential, or special damages.
6.9 No refunds due to bans: If the service cannot be used due to account bans, login restrictions, etc., no refunds will be given and we will not be held responsible.
7. Service Change and Termination
7.1 Service adjustment: In view of the particularity of network services, we have the right to change, interrupt or terminate some or all services (including paid services) at any time, and notify users in advance. We will provide equivalent replacement services to the affected users; if you do not accept it, the two parties will negotiate to resolve it.
7.2 Unilateral termination: If the following circumstances occur, we have the right to change, interrupt or terminate the service without assuming responsibility:
(1) The personal information you provide is untrue and fails to provide reasonable proof;
(2) You violate laws, regulations or this agreement;
(3) According to legal provisions or requirements of competent authorities;
(4) For safety or other necessary circumstances;
(5) Situations caused by social platform reasons.
8. Others
8.1 Special reminder: We solemnly remind you to pay attention to the clauses in this agreement that exempt us from liability and limit your rights. Please consider your own risk. Minors should read with the company of a legal guardian.
8.2 Dispute resolution: Disputes arising from this agreement shall be resolved through friendly negotiation between the two parties; if negotiation fails, you agree to submit the dispute to the jurisdiction of the people's court with jurisdiction where we are domiciled.
8.3 Validity of Terms: If any provision of this Agreement is invalid or unenforceable, it will not affect the validity of the remaining provisions.
8.4 Contact us:
Online customer service: @SalesQuickly_buding
Official channel: https://t.me/+wCiyZFgAwvQ5ZWFk
Official complaint feedback: @SalesQuickly_buding
TG exchange group: https://t.me/+1FnPti2egB4xMmE1
Working hours: Monday to Friday 9:00-18:00 (UTC+8)